Privacy Policy

BlueVerse has been established with a vision to revolutionize the vehicle wash industry in Dubai.

Your privacy is important to BlueVerse Vehicle Washing LLC (“We”/ “Our”/ “Us”). This Privacy Policy (this “Policy”/ “Privacy Notice”) explains the personal data and information we collect, how we share and process it, and for what purposes.

BY VOLUNTARILY PROVIDING US OR ALLOWING US TO ACCESS THE PERSONAL INFORMATION, YOU ARE CONSENTING TO OUR USE OF IT IN ACCORDANCE WITH THIS POLICY. BY MERE VISITING/ ACCESSING THE SITE, YOU EXPRESSLY CONSENT TO OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS POLICY. THIS POLICY DOES NOT APPLY TO THIRD-PARTY PLATFORMS THAT ARE CONNECTED VIA LINKS TO OUR SITE. IF YOU DO NOT AGREE WITH THE TERMS OR THIS POLICY, PLEASE DO NOT PROCEED FURTHER TO USE / ACCESS THIS SITE OR ANY PART THEREOF. ALSO, IN THE ABSENCE OF AN ACCEPTANCE OF THE POLICY BY YOU, WE WILL NOT BE ABLE TO PROVIDE THE SITE / SERVICES TO YOU.

This Privacy Policy forms a critical part of our Terms. Capitalized terms not defined herein shall have the meaning ascribed to them in the Terms.

1. OBJECTIVE OF THE PRIVACY POLICY

We respect your privacy and assure you that any personal or sensitive personal information provided by you to us is protected and shall be dealt with according to this Privacy Policy and the applicable laws. We collect personal data only for the purpose of responding to your queries, providing details about out services / offerings and/or the job opportunities, if applied by you, and to contact you, if you want to get in touch with our team.

We are committed to adopting the applicable standards of protection when it comes to how we collect, use and safeguard your personal data, and have accordingly developed this Policy Privacy / Notice, which: 

  • sets out the types of personal data we collect from you; 
  • explains how and why we collect and use your personal data; 
  • explains when and why we may share personal data within the group and with other organisations; 
  • explains how we protect the personal data we collect; and
  • explains the rights and choices you can make, under certain circumstances, to us about your personal data.

This Policy also applies if you contact us, whether online through the Contact Us section or through our call centres, or if we contact you about our Services.

2. INFORMATION COLLECTED

We will use the Personal Information provided by you only in accordance with the purposes described in this Policy. Our commitment towards protecting user data is based on the principles of transparency, fairness, accuracy, data minimization, integrity and confidentiality. You grant your consent to be bound by the terms of this Privacy Policy by:

  • Accessing the Site; and
  • Providing Personal Information, wherever required.

You must ensure to provide us with the correct or up-to-date information at the time of providing such information. This will allow us to contact you for further correspondences with respect to the services provided on the Site. We are not responsible for any inaccurate information you provide to us, which may affect your experience when using the Site.

3. PERSONAL INFORMATION / DATA

Personal Information” includes information and/or data provided by you as below:

  • Personal and non-public information provided by filling in information required on the ‘Careers’ page of the Site. This may include contact information and other personal identifiable details such as name, email address, and uploading of Resume, which contains are personal details; and
  • Personal and non-public Information with respect to you when you contact us by providing your details through ‘Contact Us’ page on our Site. This may include contact information and other information such as name, email address, contact number, company name, location and country.
  • NON- PERSONAL INFORMATION / DATA

“Non-Personal Information” means and includes any information that does not reveal the identity of any specific individual, such as, browser information, information collected through Cookies, pixel tags, transaction data, trade history, and other technologies, demographic information etc. Information collected through Cookies may be used by us only to help us analyse the category of customers visiting the Site.

We may aggregate personal data and remove any identifying elements in order to analyse patterns and improve our marketing and promotional efforts, to improve our Services, to analyse Platform use, to improve our content and product offerings, and to customise our Platforms’ content, layout, products and services, and we may appoint third parties to do this on our behalf, as set out above.

We gather certain usage information like the number and frequency of visitors to our Platforms. This information may include which webpage you just came from, which webpage you next go to, what browser you are using, your device and your IP address. We only use such data in the aggregate. This collective data helps us to determine how much our customers use parts of our Platforms, and do research on our users’ demographics, interests, and behaviour to better understand and serve you.

We may also use demographic information and details about your preferences that we collect when you use our Services and/or our products, in aggregate form, to help us determine which customers use certain services and products, and to allow us to tailor these services/products and our marketing to specific user demographics and interests.

We may share aggregate and anonymised information with our Affiliates, business partners and third parties to improve our Services and our marketing practices.

THIS POLICY DOES NOT APPLY TO ANY NON-PERSONAL INFOMRATION / DATA PROVIDED BY YOU OR COLLECTED BY US. ANY SUCH NON-PERSONAL INFOMRATION / DATA MAY BE COLLECTED, USED, SHARED AND PROCESSED BY US AS PER OUR SOLE DISCRETION IN THE MANNER WE DEEM FIT WITHOUT ANY FURTHER NOTICE OR PERMISSION.

5. USE OF PERSONAL INFORMATION

Any Personal Information submitted by you through the Site or collected by us will be used only for the purposes mentioned below:

  • tocarry out our obligations arising from your requests for services or information on the Site;
  • to improve the Site’s functionality, and to customise your future experience with us;
  • to communicate with you about any changes to our services including introduction of new offerings, etc;
  • accessing and responding to your queries, concerns and issues;
  • improving our services and offerings;
  • addressing grievances, complaints and queries raised by the users and take appropriate action against the same.

All marketing communications we send to you will provide you with a way to withdraw your consent to future marketing. If you no longer wish to receive promotional materials you may opt-out from receiving these communications or change your account settings, this will remove you from marketing lists. Please note that if you unsubscribe from marketing communications you will still receive operational and service messages from us regarding the services or products you bought from us and responses to enquiries made to us, We may hold your details on a suppression list so we don’t send you marketing communications in the future.

6. DISCLOSURE AND SHARING

We may be required to disclose the Personal Information at times, to our employees, agents, consultants and professional advisors for the purpose of ensuring provision of services on the Site, subject to the fact that our employees, agents, consultants and professional advisors shall be bound by obligations of confidentiality. Additionally:

  • We may disclose Personal Information to third parties (including but not limited to any governmental, statutory, regulatory, law enforcement, judicial authority / body, or any other third party, in UAE or India or in any foreign country) for the purposes mentioned under Section 5 above, i.e., inter alia, in order to respond to your queries, access and review your application for jobs with us, informing you about our products and offerings, provide You with customer support facilities, to comply with Our legal obligations, to enforce Our Terms, to facilitate Our marketing and advertising activities, to conduct analysis and optimizations, to facilitate services for You, to send notifications, reminders to you.
  • In the event We merged with or acquired by another company or in case of re-organization or re-structuring of business, We or Our affiliates may share your Personal Information wholly or in part, with another business entity.
  • We may share Personal Information of Your Personnel with third parties including third party service providers/agents/partners/sub-contractors/technology partners/custody service providers, etc. without any notice or intimation to You, and in such an event, the third parties’ use of Personal Information will be bound, among other things, with obligation to protect the confidentiality of such Personal Information.
  • We may disclose Personal Information, to any member of Our related or group companies including but not limited to, Our affiliates.
  • We may disclose Personal Information if We are under a duty to comply with any legal obligation or any communication from the government / regulatory / enforcement and/or a statutory authority, or in order to enforce or apply Our Terms or assign such Personal Information in the course of corporate divestitures, mergers, or to protect the rights, property, or safety of Us, Our users, or others.

7. SECURITY MEASURES

We take appropriate security measures to protect user data from unauthorized access and its unauthorized alteration, disclosure or destruction. These measures include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store users’ personal data.

Information gathered by us is stored securely using several information security applications including firewalls within UAE or outside UAE. However, security is always relative and we cannot guarantee that its security measures are absolute and cannot be breached.

Data transmitted over the Internet is inherently exposed to security risks or threats. Therefore, we cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any users using the Site.

You may request us to delete your personal data by writing to Our Grievance Officer and we will comply with such requests as per applicable laws. Provided however, we will continue to retain such personal data or information as required to comply with any applicable laws, Our legal obligations, resolve disputes, for record keeping and/or to enforce Our legal rights.

8. YOUR RIGHTS

Under certain circumstances and under certain applicable data protection laws, you may have the right to:

  • request access to your personal data, which enables you to receive a copy of the personal data we hold about you
  • rectify the information we hold about you, which enables you to have any incomplete or inaccurate information we hold about you corrected
  • erase your personal data, which enables you to ask us to delete or remove your personal data where there is no good reason for us continuing to process it
  • restrict our use of your personal data, which enables you to ask us to suspend the processing of personal data about you, for example, if you want us to establish its accuracy or the reason for processing it
  • object to our use of your personal data under certain circumstances, including where it is based on automated processing. You may also object where we are processing your personal data for direct marketing purposes
  • withdraw at any time any consents you have provided for our use of your personal data for a particular purpose (where we have asked you for consent to use your information for that particular purpose as required in accordance with applicable laws); or
  • receive your personal data in a usable electronic format and transmit it to a third party (also known as data portability).
  • While we will exercise reasonable endeavors to meet your request (where practicable) and comply with any applicable laws, it may not always be possible to do so.

Please note that we may require additional information from you to respond to your requests or to confirm your identity. Please write to our Data Protection Officer for more details.

9. CHANGES TO THIS POLICY

We may, in our sole discretion, modify or amend or update this Policy, from time to time, via email or by posting notice on our Site. We encourage and advise you to periodically review the Policy for the latest information on our privacy practices. By continuing to access, you agree to any such modifications, amendments or updates. We may further upload, publish, post or circulate this Policy on any online, public or electronic channel including publishing the same on our website, as we may deem fit.

10. SEVERABILITY AND EXCLUSION

We have taken every effort to ensure that this Policy adheres with the applicable laws. The invalidity or unenforceability of any part of this Policy shall not prejudice or affect the validity or enforceability of the remainder of this Policy. This Policy shall be inapplicable to any unsolicited information or Non-Personal Information you provide us through the Site. All unsolicited or Non-Personal Information shall be deemed to be non-confidential, and we shall be free to use and/ or disclose such unsolicited information without any limitations.

11. LINKS TO THIRD PARTY SITES

The inclusion of any link on our Site does not imply any endorsement by us of the third-party platform, or the information on the third-party platform. If you follow a link to any of these platforms, please note that these platforms may be governed by their own privacy policies, and we disclaim all responsibility or liability with respect to these policies.

12. LIMITATION OF LIABILITY

We confirm that this Privacy Policy is only a description of its operation regarding user information. This Privacy Policy is not intended to create, and does not create, any legal rights in your favor or in favor of any other person. We reserve the right to change this Privacy Policy at any time without giving you prior notice. Our liability shall be limited to the removal of sensitive personal data from the system of the Site and the removal of personally identifiable elements of the other personal information. Notwithstanding anything to the contrary contained in this Privacy Policy and elsewhere, our aggregate liability for all claims for damages, including claims in respect to the violation of this Privacy Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms. Your continued use of the Site constitutes your agreement to this Privacy Policy and any amendments thereof.

13. CONTACT : GRIEVANCES / DATA PROTECTION OFFICER

Please address Your grievances, feedback, or questions, without limitation, with respect to the collection, processing, usage, disclosure, deletion, security of Your information in writing to our grievance officer / Data Protection Officer on below details:


Name: Mr. Ravindra Kumar Inani 

Address: BlueVerse India Private Limited, 8th Floor, Regent Chambers, Nariman Point, Mumbai, Maharashtra 400021

Contact Details: info@blueverse.ae

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